DC Ops Technician V - Weekend 1st Shift

Location: Ashburn, Virginia, United States; onsite data center work. Schedule: Saturday–Wednesday, 7:00 a.m.–4:00 p.m. EST, with 24x7x365 coverage including holidays and weekends.

Salary: $79,619–$116,699 per year, depending on geographic market, knowledge, skills, and experience. Additional compensation may include annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan.

Company

hirify.global Technology operates enterprise infrastructure spanning private cloud, public cloud, applications, data, cybersecurity, and AI capabilities for customers in more than 120 countries.

What you will do

• Monitor and support customer configurations using internal software tools and ticketing systems.
• Diagnose and repair complex failures in x86 servers, operating systems, storage, RAID, LAN connectivity, and data center cabling.
• Configure and replace network infrastructure, including routers, switches, firewalls, load balancers, security appliances, and storage arrays.
• Perform customer maintenance activities, including hardware modifications, operating system installations, rack mounting, and cabling.
• Act as the primary technical escalation point, investigate incidents through root cause analysis, and communicate status to customers, vendors, and internal teams.
• Coordinate onboarding and technical training for data center operations personnel while maintaining organized and compliant work areas.

Requirements

• Must be able to work in the United States on an unrestricted basis.
• High school diploma or equivalent required; a university or college degree is preferred.
• At least 3 years of data center or equivalent technology experience required; the qualifications also specify 8 years of data center experience.
• Experience building, repairing, and upgrading hardware, including Dell PowerEdge and HP ProLiant servers.
• Experience with Windows Server, Red Hat Enterprise Server, Ubuntu Linux, VMware ESX, RAID, SAN, DAS, NAS, Cisco networking, firewalls, load balancers, and security appliances.
• Ability to lead root cause investigations, deliver technical training, prioritize escalated issues, lift 50 pounds overhead, use productivity software, and travel approximately 2–4 weeks per year.

Nice to have

• Customer service experience and recognized certifications in operating systems, networking, security, or storage.
• At least 2 years of prior hirify.global employment.
• Experience with data center engineering, including three-phase power, busway distribution, and power and thermal capacity planning.

Culture & Benefits

• Structured work in a customer-focused data center operations environment.
• Health, safety, security, and local compliance procedures.
• Potential annual incentives, equity awards, and Employee Stock Purchase Plan participation.
• Support for accommodation needs and equal employment opportunity.