Назад
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8 дней назад

General Manager, SMB (AI)

Формат работы
remote (только Canada)
Тип работы
fulltime
Грейд
head
Английский
b2
Страна
Canada
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
General Manager, SMB (AI): Leading the strategy, growth, and profitability of Toptal’s SMB business through high-volume sales, client expansion, partnerships, and AI-based solutions with an accent on P&L ownership, conversion, retention, and commercial execution. Focus on building outbound sales, developing a high-performing organization, improving forecasting and performance management, and scaling profitable client acquisition.

Location: Remote, Canada. Regular or periodic travel to meet hirify.global clients and customers may be required. Visa sponsorship or assistance is not available.

Company

hirify.global is a global network of business, design, and technology talent that helps companies scale their teams on demand.

What you will do

  • Set and execute the SMB strategy, business plan, financial objectives, and investment priorities.
  • Own the P&L and budget, managing revenue, profitability, pricing, staffing, and resource allocation.
  • Improve high-volume sales conversion, response speed, qualification, closing, client retention, and expansion.
  • Build outbound sales, targeted marketing campaigns, and commercial partnerships that generate qualified demand and revenue.
  • Expand adoption of services and AI-based solutions while strengthening client propositions and sales execution.
  • Recruit and lead managers and sellers, establish rigorous performance management, and coordinate capacity with Operations, Matching, and Delivery.

Requirements

  • Bachelor’s degree required; an MBA or relevant master’s degree is preferred.
  • 12+ years of B2B commercial experience, including SaaS or services sales and high-volume SMB growth.
  • 5+ years leading sales and account management teams, including managers.
  • Experience improving acquisition, conversion, retention, expansion, outbound sales, targeted campaigns, and commercial partnerships.
  • Strong analytical, financial, communication, coaching, and decision-making skills, with sufficient fluency in technology, AI, and services delivery.
  • Written and verbal communication must be submitted in English. Regular or periodic client travel may be required.

Culture & Benefits

  • Remote work within Canada.
  • Global, distributed workforce with a support structure for innovation and collaboration.
  • High-autonomy environment with authority to build the team and invest in profitable growth.
  • Fast-paced work involving diverse clients, teams, deadlines, and commercial challenges.

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