Senior Director, Client Services (AdTech)

Location: New York, United States

Base salary: $135,400–$248,300 USD per year

Company

Global advertising technology company providing an independent platform that helps brands and agencies reach audiences across the open internet.

What you will do

• Lead and grow a multidisciplinary client services team of Account Managers and Traders supporting managed service provider partners.
• Own senior partner relationships, act as the primary escalation point, and serve as an in-market executive.
• Drive revenue growth, API and feature adoption, conversion, ROI, SLA adherence, and partner satisfaction.
• Collaborate with Product and Engineering on partner needs, API and product roadmap priorities, integrations, and release validation.
• Establish playbooks, onboarding processes, integration quality assurance, campaign operations standards, and partner go-to-market programs.
• Hire, mentor, and manage managers and individual contributors while presenting executive reporting, forecasts, and actionable strategies.

Requirements

• Bachelor’s degree or higher.
• 10+ years of experience in programmatic advertising, digital media, or ad tech, including strong partner or agency relationship experience.
• At least 6 years of experience managing client-facing teams.
• Deep understanding of programmatic ecosystems, API integrations, and campaign optimization workflows.
• Experience managing technical integrations or working closely with Product and Engineering teams.
• Strong analytical, communication, executive presence, stakeholder influence, hiring, coaching, and team-scaling skills; SQL, Excel, and BI tools are preferred.

Nice to have

• Hands-on experience with hirify.global platform.

Culture & Benefits

• Healthcare, dental, and vision coverage with premiums paid in full for employees and dependents.
• 401(k) plan with company match, disability coverage, life insurance, and well-being benefits.
• Tuition reimbursement, parental leave, sick time, vacation, and approximately 13 paid holidays per year.
• Eligibility for stock-based compensation and access to an employee stock purchase plan.
• Inclusive hiring environment with accessibility accommodations available.