Starlink Lifecycle Marketing Manager (LatAm)

Location: Bastrop, Texas, United States. The role requires eligibility under U.S. ITAR regulations and availability to work extended hours or weekends and travel as needed.

Company

SpaceX develops technologies for space exploration and operates Starlink, a satellite internet service.

What you will do

• Own the monthly Latin America communications plan across lead email, website, advertising, customer communications, and retail.
• Turn focus groups, interviews, brand tracking, and user testing into copy, landing pages, ads, and experiments.
• Build and maintain nurture and abandoned-cart email series and launch campaigns covering seasonality, reliability, ISP comparison, pricing, Roam, Mini, travel, and emergency backup.
• Develop country-dynamic Starlink.com pages for stories, comparisons, reliability, installation, cities, places, and use cases.
• Track email-attributed orders, volume, and conversion, reallocating effort and retiring underperforming work.
• Create and test in-market advertising messages and retire claims that reduce customer trust.

Requirements

• Bachelor’s degree in marketing, business, communications, journalism, economics, or a related field.
• At least 5 years of experience in brand, product, or performance communications with ownership of a market or region.
• Fluency in Spanish and English, written and spoken.
• Experience running communications across email, web or landing pages, and paid or owned advertising within the same funnel.
• Experience working in or for Latin America, including multi-country localization.
• Applicants must be U.S. citizens or nationals, lawful permanent residents, refugees, asylees, or eligible to obtain the required U.S. government authorizations under ITAR regulations.

Nice to have

• Portuguese fluency, especially for Brazil-focused work.
• Experience building lifecycle email programs with attributed order, volume, and conversion reporting.
• Experience in connectivity, ISP, telecommunications, consumer hardware, or other considered purchases.
• Familiarity with retail or in-market partner communications.

Culture & Benefits

• Work on Starlink consumer communications for Latin American markets.
• Opportunity to own communications across the full awareness, consideration, and conversion funnel.
• Work may include extended hours, weekends, and travel as needed.
• Employment is governed by merit, competence, and qualifications.