Senior Commercial Counsel (AI)

Location: Hybrid role based in San Francisco or New York City; the company operates in-office.

Salary: $250,000–$300,000 per year plus equity.

Company

Decagon provides a conversational AI platform that enables enterprises to deliver customer experiences through voice, chat, email, SMS, and other channels.

What you will do

• Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS, on-premises, data processing, business associate, information security, professional services, and channel partner agreements.
• Advise sales leadership on deal structuring, risk assessment, and negotiation strategy.
• Partner with finance, security, support, product, and other stakeholders on commercial issues, pricing structures, go-to-market models, and strategic programs.
• Develop form agreements, negotiation playbooks, workflows, and processes that improve scalability and contract tracking.
• Support global expansion, privacy-by-design, security-by-design, and commercial legal initiatives.
• Train business teams on legal best practices, legal engagement, and relevant regulatory developments.

Requirements

• JD or equivalent U.S. law degree and active bar membership in good standing in at least one U.S. jurisdiction.
• 8+ years of commercial legal experience supporting technology companies in the SaaS industry.
• Experience leading complex, high-value enterprise technology transactions with Fortune 500 and other sophisticated customers.
• Significant experience with AI, data protection, privacy laws including the EU AI Act, GDPR, and CCPA, information security terms, and technology contracting.
• Exceptional drafting, negotiation, communication, judgment, and stakeholder relationship skills.
• Ability to manage complex business-critical matters, improve legal processes, and develop scalable contracting resources.

Nice to have

• Recognition from sales or business teams for exceptional partnership, responsiveness, and commercial judgment.

Culture & Benefits

• In-office environment focused on excellence and velocity.
• Medical, dental, and vision coverage for employees and families.
• Life insurance, disability benefits, retirement plan, and parental leave.
• Fertility and family-building benefits, plus a monthly wellness and lifestyle stipend.
• Daily office lunches and snacks.
• Take-what-you-need vacation policy, subject to local requirements.