Senior Director, Head of Commercial Success – US Consumer Solutions (Fintech)

Location: Chicago, Illinois, United States; hybrid work with at least two days per week in an assigned hirify.global office

Salary: $187,500–$312,500 annually, with potential eligibility for annual bonuses and long-term incentives.

Company

hirify.global provides consumer data, credit, identity protection, breach, offers, and related technology solutions.

What you will do

• Develop and execute the US Consumer Solutions commercial strategy and annual operating plan.
• Define go-to-market strategies across direct and indirect channels to drive revenue growth, pipeline creation, and conversion.
• Lead sales enablement, value-selling, commercialization, and strategic customer engagements.
• Represent customer and US market needs in product planning, prioritization, launch readiness, and investment decisions.
• Lead the US pre-sales and post-sales Solutions organization, supporting adoption, retention, expansion, and value realization.
• Drive commercial performance reviews, strategic planning, transformation initiatives, and cross-functional resolution of complex customer and business issues.

Requirements

• 15+ years of progressive leadership experience in strategy, product management, business leadership, or go-to-market roles.
• Proven growth and transformation experience in consumer-focused, financial services, fintech, identity, data, or technology-driven businesses.
• Experience leading complex matrixed organizations across Product, Sales, Technology, Marketing, Operations, and Finance.
• Deep understanding of consumer engagement, subscription businesses, partner ecosystems, embedded distribution, and direct-to-consumer and indirect-to-consumer channels.
• Bachelor's degree required; an MBA or advanced degree is preferred.
• Experience using data, analytics, AI, and machine learning to drive product innovation, commercial adoption, and customer value.

Nice to have

• Experience with consumer credit, identity protection, financial wellness, subscription, or data-driven product businesses.
• Experience managing multi-product portfolios across platform, credit, identity, and consumer engagement solutions.
• Experience developing multi-year growth strategies involving partnerships or acquisitions.
• Experience sponsoring strategic customers, complex implementations, and critical issue resolution.
• Experience developing future leaders through coaching and talent development.

Culture & Benefits

• Medical, dental, vision, HSA, and FSA options with day-one eligibility.
• Company-paid life and disability coverage, with optional additional insurance plans.
• Adoption assistance, fertility planning coverage, caregiver support, dependent care benefits, and up to 12 weeks of paid parental leave.
• 401(k) with employer match, Employee Stock Purchase Plan, financial wellness resources, and career coaching.
• Tuition reimbursement, flexible time off, paid holidays, commuter benefits, volunteer time off, and wellness support.
• Inclusive workplace with professional development and work-life flexibility resources.