Service Renewal Representative

Location: Loveland, Colorado, United States; hybrid work with office attendance three times a week

Salary: $25.00–$28.00 USD per hour, plus bonus eligibility

Company

hirify.global provides water analysis solutions focused on improving water quality and supporting global public health and environmental safety.

What you will do

• Sell and renew annual service partnerships through inbound and outbound telephone and electronic sales activities.
• Engage customers, prepare quotes, negotiate renewals, and support retention and loyalty.
• Identify upselling opportunities to expand service offerings and increase revenue.
• Coordinate with account owners and cross-functional teams to complete renewals on time and reduce churn.
• Manage customer interactions, contract updates, follow-ups, and service execution in CRM and ERP systems.
• Support specialty contracts across North America and serve as a contact for internal teams and external customers.

Requirements

• Ability to work in a hybrid arrangement in Loveland, Colorado, with three office days per week.
• High school diploma required; a bachelor's degree in business, marketing, or a related field is preferred.
• At least two years of B2B sales, retention, or telesales experience selling products or services.
• Experience making outbound calls.
• Strong working knowledge of Salesforce, Oracle, and Microsoft Office is preferred.

Culture & Benefits

• Professional onboarding and training options.
• Career coaching and development opportunities.
• Health, dental, and vision insurance for eligible employees.
• Paid time off and a 401(k) plan for eligible employees.
• Collaborative work within a global water-quality organization.