Account Manager II (Especialidades químicas - Industrial Applications)

Location: Bogota-Cota, Cota, Colombia; hybrid work model. Regular travel across Chile, Peru, and Colombia is required, including on-site customer visits.

Company

hirify.global is a Swiss-based multinational specialty chemicals company developing high-value chemical solutions across Care Chemicals, Catalysts, and Adsorbents & Additives.

What you will do

• Manage an established strategic customer portfolio across Chile, Peru, and Colombia.
• Act as the primary commercial contact for accounts in coatings and construction, lubricants, and other industrial markets.
• Develop account plans focused on retention, contract continuity, service quality, profitability, and organic growth.
• Lead commercial reviews, pricing negotiations, contract renewals, overdue-balance management, and issue resolution.
• Coordinate Technical Service, Customer Service, Supply Chain, Credit, Business Development, and distributor resources.
• Monitor revenue, margin, OTIF, forecast accuracy, working capital, competitive dynamics, and market risks.

Requirements

• College degree in Chemistry, Chemical Engineering, Industrial Engineering, or Business Administration.
• At least 5 years of B2B account management experience in specialty chemicals or related industrial markets.
• Knowledge of Latin American markets, especially Chile, Peru, and Colombia, with exposure to coatings, construction, lubricants, or related industrial applications.
• Experience with customer relationship management, account planning, pricing, contract negotiation, renewals, and issue resolution.
• Proficiency in demand forecasting, CRM platforms, account-performance analytics, working capital monitoring, advanced Excel, and Microsoft Office; Salesforce experience is relevant.
• Fluent Spanish and professional-level English are required. Regular travel across Chile, Peru, and Colombia is required.

Nice to have

• Portuguese proficiency.
• Experience with SAP or similar ERP systems.

Culture & Benefits

• Direct employment with hirify.global.
• Hybrid work model.
• Competitive salary based on location and responsibilities.
• Additional benefits according to Colombian laws and company policies.
• Inclusive workplace focused on customer orientation, innovation, sustainability, and professional growth.