Strategic Account Manager (Restaurants)

Location: Remote with flexibility; hybrid in-office attendance is required for candidates based in the Washington, D.C., Austin, Chicago, or New York City metropolitan regions. Travel up to 20%.

Salary: $151,000–$180,000 USD base salary annually, plus commissions, equity, and benefits.

Company

hirify.global develops a commerce platform that helps consumers earn cashback and brick-and-mortar businesses attract measurable, profitable customers.

What you will do

• Manage enterprise restaurant accounts from onboarding through long-term account management.
• Build retailer trust, improve retention, and promote platform adoption through customized presentations and data-driven education.
• Identify and close account expansion opportunities and long-term agreement conversions.
• Monitor account health, anticipate concerns, and address risks before they lead to churn.
• Lead monthly account reviews and create performance reports, case studies, and white papers from raw account data.
• Collaborate with analytics, product, marketing, and operations teams to support retailer growth.

Requirements

• 7+ years of client-facing experience, including 4+ years managing enterprise accounts in technology.
• Bachelor’s degree.
• Demonstrated success exceeding retention and growth targets.
• Strong public-speaking, analytical, project-management, client-communication, and report-interpretation skills.
• Ability to communicate with both formal and casual audiences and translate analysis into compelling stories.
• Ability to travel up to 20%.

Nice to have

• Experience in the restaurant industry or with a two-sided marketplace.

Culture & Benefits

• Flexible work environment with remote and hybrid options.
• Medical, dental, and vision coverage starting on Day 1.
• Equity through ISOs and a 401(k) program.
• Unlimited PTO, paid federal holidays, annual winter break, and paid parental leave.
• Learning and Development stipend, wellness memberships, and mental health support.
• Transparent, inclusive workplace with Employee Resource Groups and family planning programs.