Customer Success Manager (DevSecOps)

Location: Remote; United States of America

Company

hirify.global provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.

What you will do

• Advise customers during the post-sales process on technical solutions, architecture, DevSecOps practices, and hirify.global use cases.
• Drive measurable business outcomes through product adoption, utilization, renewals, and expansion.
• Partner with Account Executives, Solutions Architects, Renewals Managers, Product Management, Engineering, and Professional Services.
• Design and deliver customer-specific programs, workshops, demos, and technical enablement.
• Maintain expertise in technologies relevant to hirify.global’s market through training, certifications, and reusable working examples.
• Continue developing professional skills through learning, reading, mentorship, and team knowledge exchange.

Requirements

• Experience using DevSecOps tools or highly technical tools in an adjacent field.
• Technical experience in software development or systems engineering.
• Ability to provide detailed guidance on hirify.global use cases to customers of all sizes, including large enterprises.
• Ability to explain complex technical, architectural, and organizational problems clearly and propose iterative solutions.
• Strong verbal, written, and presentation skills, with the ability to become a trusted technical advisor to customer and business leaders.
• Excellent time management, cross-functional collaboration skills, alignment with hirify.global values, and willingness to travel when needed.

Culture & Benefits

• Remote-first work environment with location eligibility reviewed during the recruiting process.
• Flexible paid time off and parental leave.
• Health, financial, and well-being benefits, plus home office support.
• Equity compensation and an employee stock purchase plan.
• Growth and development fund and Team Member Resource Groups.
• AI is treated as a core productivity multiplier, with team members expected to incorporate it into daily workflows.