Salesforce Product Manager (Agentforce/Data Cloud)

Location: 100% remote within the United States; availability during core U.S. business hours required.

Company

hirify.global partners with organizations to deliver GenAI, data, product, and technology solutions, including platform modernization and production-ready AI and digital solutions.

What you will do

• Own the product vision, roadmap, priorities, backlog, and release plans for Salesforce Agentforce and Data Cloud/Data 360.
• Qualify use cases based on user needs, business outcomes, data readiness, risk, reuse potential, cost, and delivery readiness.
• Define requirements, epics, features, user stories, acceptance criteria, agent evaluation criteria, data requirements, and success measures.
• Lead prototypes, pilots, testing, launch readiness, adoption, and measurement across business and technical stakeholders.
• Define data and agent capabilities including ingestion, identity resolution, calculated insights, segmentation, grounding, actions, integrations, permissions, guardrails, and human handoff.
• Use production feedback and metrics to improve agent behavior, data quality, adoption, cost effectiveness, and reusable platform patterns.

Requirements

• 5+ years of product management or product ownership experience with enterprise software, CRM, data platforms, AI-enabled products, automation, or SaaS.
• Demonstrated hands-on product experience with both Salesforce Agentforce and Salesforce Data Cloud/Data 360 through pilot or production release; training or certification alone is not sufficient.
• Practical knowledge of Data Cloud/Data 360 data ingestion or zero-copy access, data streams, data objects, identity resolution, calculated insights, segmentation, activation, data quality, permissions, and governance.
• Practical knowledge of Agentforce topics, instructions, actions, grounding or retrieval, Flow or API integrations, access controls, testing, evaluation, guardrails, escalation, and monitoring.
• Strong Salesforce platform fluency, including Flow, security and permissions, metadata, APIs, integrations, and enterprise data.
• Must be U.S.-based and available during core U.S. business hours.

Nice to have

• Salesforce Certified Agentforce Specialist or Salesforce Certified Data 360 Consultant credentials.
• Additional Salesforce credentials such as Platform Administrator, Business Analyst, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
• Experience with Salesforce Flow, MuleSoft, Tableau, CRM Analytics, Snowflake, Databricks, AWS, or Google Cloud.
• Experience with AI-agent evaluation, responsible-AI controls, grounding strategies, observability, incident response, and human-in-the-loop operating models.
• Experience in a Salesforce Center of Excellence, enterprise platform product team, consulting environment, or CRM and AI adoption program.

Culture & Benefits

• Full-time W-2 employment.
• Fully remote work within the United States.
• 40-hour work week with core U.S. business-hours availability.
• Work focused on practical GenAI, data, product, and technology delivery.