Director, Billing to Cash

Location: Mississauga, Ontario, Canada — hybrid; residence within commutable distance of the office is required

Base salary: CAD 144,100–160,200 annually, plus bonus and benefits

Company

hirify.global is a privately held health tech company providing a healthcare platform to more than 30,000 provider organizations, supported by a large long-term and post-acute care data set and an ecosystem of over 400 integrated partners.

What you will do

• Lead billing, collections, escalation management, account resolution, and cash application across all business units.
• Manage a high-volume Billing to Cash department responsible for more than $700M in annual collections.
• Improve collections efficiency through payment automation, ACH adoption, billing-frequency optimization, and process enhancements.
• Develop KPI reporting for working-capital targets, including DSO and free-cash-flow inputs.
• Establish customer credit-risk policies covering credit risk, bankruptcies, unclaimed property, collateral consents, Anti-Money Laundering, and Escheatment.
• Partner with Treasury, Accounting, Sales, Revenue Operations, and other stakeholders on cash forecasts, financial reporting, billing accuracy, and issue resolution.

Requirements

• University education in a relevant discipline; Finance or Accounting is preferred.
• 5+ years of experience leading teams of people managers.
• Experience leading a high-volume Accounts Receivable department collecting more than $500M annually.
• Extensive expertise in Order-to-Cash processes and best practices.
• Knowledge of credit control, statutory requirements, Anti-Money Laundering, and Escheatment.
• Strong communication, leadership, team-building, transformation, and organization-design skills.

Nice to have

• Experience in SaaS and with acute or post-acute healthcare customers.
• Experience with major billing-to-cash systems and implementations.
• Experience with Sales Operations, Revenue Operations, and Customer Success teams.
• M&A, integration, performance-reporting, or workflow-automation experience.
• Experience deploying AI or RPA tools in Finance or Order-to-Cash operations.

Culture & Benefits

• Hybrid work with regular office attendance and team events.
• Benefits starting from Day 1.
• RRSP and 401K retirement-plan matching.
• Flexible paid time off, parental and caregiver leave, and fertility and adoption support.
• Wellness spending, employee assistance, continuous development, learning programs, and recognition initiatives.