Client Growth & Success Principal Manager - Enterprise Accounts (Healthcare)

Location: Remote, USA; applicants must be based in the U.S. and authorized to work for any U.S. employer

Salary: $150,000–$175,000 annually, plus bonus eligibility

Company

hirify.global is a digital health company using AI Digital Twin technology, clinical care, and data from connected health devices to improve metabolic health and prevent chronic diseases.

What you will do

• Build trusted relationships with executive, HR, benefits, clinical, and operational stakeholders at large enterprise clients.
• Provide data-driven recommendations to increase program adoption, member engagement, clinical outcomes, and client satisfaction.
• Prepare executive business reviews, ROI analyses, success stories, case studies, and strategic recommendations.
• Manage client health, identify renewal and expansion risks, and develop mitigation strategies.
• Own the client renewal lifecycle and identify upsell and expansion opportunities.
• Coordinate with Implementation, Clinical, Product, Analytics, Marketing, and Business Development to deliver client outcomes.

Requirements

• 8+ years of experience in client success, strategic account management, consulting, partnership management, or a similar client-facing healthcare role.
• Experience managing large, complex, matrixed enterprise organizations and multiple executive, clinical, operational, and technical stakeholders.
• Strong understanding of benefits design, healthcare delivery models, clinical operations, population health, and value-based care.
• Exceptional relationship-building, communication, presentation, executive influencing, analytical, and problem-solving skills.
• Ability to influence without direct authority and lead cross-functional initiatives in an evolving environment.
• Must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

Nice to have

• Experience scaling programs across large, geographically distributed populations during growth or expansion.
• Experience supporting large, complex enterprise organizations.

Culture & Benefits

• Remote role within the U.S. with a globally distributed team.
• Competitive compensation with equity participation and comprehensive benefits.
• Unlimited vacation with manager approval.
• Paid parental leave, employer-sponsored healthcare, dental and vision coverage, and HSA/FSA options.
• 401(k) retirement savings plan.