Director of Account Management (Healthcare)

Location: Remote

Salary: $135,000–$155,000 annually, commensurate with experience.

Company

hirify.global provides payment integrity solutions that help health plans and healthcare organizations improve payment accuracy, reduce administrative waste, strengthen provider relationships, and optimize financial performance.

What you will do

• Serve as the primary relationship partner for an assigned portfolio of healthcare clients.
• Coordinate communication across client stakeholders, Account Management, Operations, Product, Business Development, and other internal teams.
• Monitor service-level performance, claims aging, recovery execution, deliverables, risks, and open issues.
• Prepare and lead recurring client meetings and business reviews with performance, savings, operational, and strategic reporting.
• Resolve routine and moderately complex issues, escalating enterprise-level matters when appropriate.
• Identify and advance retention, renewal, cross-sell, upsell, and new-solution opportunities.

Requirements

• Bachelor’s degree.
• 3+ years of experience in account management, client success, healthcare operations, payment integrity, managed care, revenue cycle, healthcare technology, or a related field.
• Experience managing complex client relationships and coordinating across multiple internal teams.
• Working knowledge of healthcare claims, payment integrity, payer operations, reimbursement, or related healthcare services.
• Strong communication, presentation, organization, problem-solving, judgment, and follow-through skills.
• Proficiency with CRM, presentation, spreadsheet, and client reporting tools.

Nice to have

• Experience working with health plans, third-party administrators, or payment integrity organizations.
• Experience supporting technology-enabled healthcare services or SaaS solutions.

Culture & Benefits

• Remote work arrangement.
• Client-focused, consultative approach supported by cross-functional collaboration.
• Opportunity to influence product, operations, service delivery, retention, and growth initiatives.