Senior Manager, Client Growth & Success - Enterprise Accounts (AI Digital Health)

Location: Remote, United States; available only to US-based persons authorized to work for any US employer

Salary: $130,000–$145,000 annually, plus bonus eligibility

Company

hirify.global develops an AI Digital Twin platform for metabolic health, using data from continuous glucose monitors, smartwatches, and meal logs alongside clinical care.

What you will do

• Manage a portfolio of mid-sized enterprise clients covering approximately 5,000–50,000 lives.
• Build strategic relationships with executive, HR, benefits, clinical, and operational stakeholders.
• Drive program adoption, member engagement, clinical outcomes, client satisfaction, renewals, and expansion.
• Prepare executive business reviews, ROI analyses, and data-driven recommendations.
• Monitor client health, identify risks, and develop mitigation strategies for retention and partnership success.
• Coordinate with Implementation, Clinical, Product, Analytics, Marketing, and Business Development teams while coaching Client Growth & Success Managers.

Requirements

• 6+ years of experience in Client Success, Strategic Account Management, Consulting, Partnership Management, or a similar client-facing role in healthcare or health benefits.
• Experience supporting mid-sized or large enterprise organizations with multiple stakeholder groups.
• Understanding of benefits design, healthcare delivery models, clinical operations, population health, and value-based care.
• Strong relationship-building, communication, presentation, executive influencing, analytical, and problem-solving skills.
• Ability to lead cross-functional initiatives, influence without direct authority, navigate ambiguity, and manage multiple priorities.
• Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Nice to have

• Experience coaching or mentoring colleagues.
• Experience working with enterprise healthcare partnerships and complex benefits organizations.

Culture & Benefits

• Remote work with a global team.
• Equity participation opportunity.
• Unlimited vacation with manager approval.
• Paid parental leave, including 16 weeks for delivering parents and 8 weeks for non-delivering parents.
• Employer-sponsored healthcare, dental, and vision coverage, with HSA and FSA options, plus a 401(k) plan.

Hiring process

• Presentation and storytelling skills are assessed during the recruiting process.