Manager, Agent Strategy Team (AI Healthcare)

Location: Hybrid in San Francisco or New York, United States

Compensation: OTE $210K–$270K, plus equity and $35K–$45K commission.

Company

hirify.global builds AI agents that support healthcare administration, patient access, specialty appointment scheduling, and continuous patient communication.

What you will do

• Hire, coach, and develop Agent Strategy Managers with clear performance expectations.
• Own team-level adoption, retention, and expansion results across health-system accounts.
• Shape account assignments, capacity, and coverage based on health-system complexity, risks, and opportunities.
• Lead executive, clinical, operational, and technology stakeholder conversations.
• Use portfolio data to improve patient access outcomes, demonstrate ROI, and identify growth opportunities.
• Build operating playbooks and partner with Implementation, Sales, Product, and Engineering to resolve customer challenges.

Requirements

• Deep healthcare or health-tech experience supporting health systems, academic medical centers, or complex multi-site provider organizations.
• 5–8+ years of relevant customer-facing experience, including 2+ years managing teams.
• Track record of hiring and developing teams that deliver measurable retention and expansion results.
• Experience helping healthcare customers adopt AI or automation and translate adoption into operational value.
• Familiarity with EHR integrations such as Epic, athenahealth, or eClinicalWorks.
• Strong analytical, product judgment, executive communication, and stakeholder-management skills.

Nice to have

• Experience scaling a customer-facing function through rapid growth.
• Experience leading geographically distributed teams.
• Experience developing future team leads or managers.
• Experience working in a startup and building processes amid changing priorities.

Culture & Benefits

• Equity and competitive compensation.
• Annual professional development budget and training opportunities.
• Office setup stipend, meals, snacks, commuter benefits, and fitness stipend.
• Medical, dental, and vision insurance.
• Flexible PTO and 401(k).
• Fast-paced environment focused on customer outcomes, ownership, accountability, and healthcare accessibility.