Inside Sales Farmer (Small Accounts)

Location: Brussels, Belgium; hybrid work with two days per week in Belgian offices

Company

hirify.global provides personalized employee benefits and engagement solutions, operating across 29 countries with 5,000 experts.

What you will do

• Manage and develop a portfolio of existing small accounts in line with commercial policies and profitability objectives.
• Identify customer needs and sell the full range of services through cross-selling and up-selling.
• Negotiate pricing, contract renewals, and other commercial terms.
• Manage the full client relationship lifecycle from needs identification through contracting and onboarding.
• Identify churn risks, implement retention actions, and report competitor insights.
• Maintain accurate customer information in Salesforce, participate in events, and support onboarding or peak workloads when needed.

Requirements

• French and/or Dutch communication skills required, written and spoken; knowledge of both languages is an asset.
• Experience or comfort with remote sales techniques and phone-based customer interactions.
• Results-oriented, resilient, tenacious, assertive, organized, customer-focused, and collaborative.
• Proficiency with digital tools, including Outlook and Microsoft Office.
• Ability to work in the Belgian market and follow commercial and CRM management guidelines.

Nice to have

• Knowledge of both French and Dutch.
• English communication skills.
• Salesforce experience.

Culture & Benefits

• Hybrid working combining collaboration in Belgian offices with homeworking flexibility.
• Meal vouchers, eco-cheques, group insurance, hospitalization insurance, and additional benefits.
• Onboarding, annual training, individualized coaching, and career development opportunities.
• Inclusive and diverse environment with a focus on social responsibility and environmental sustainability.