Analyst I Business Process Transactions (Insurance)

Location: Remote, Canada

Salary: CAD 40,900–75,800 per year

Company

hirify.global provides business process outsourcing, insurance, analytics, engineering, application, security, cloud, IT outsourcing, and modern workplace services.

What you will do

• Prepare and provide in-force life insurance illustrations to clients, advisors, and General Agencies.
• Review requests for completeness and research policy information.
• Navigate multiple insurance administration systems simultaneously.
• Interpret policy provisions and illustration outputs while maintaining accuracy.
• Communicate professionally with internal and external clients and meet service standards and turnaround times.
• Manage competing priorities and high volumes independently in a regulated financial services environment.

Requirements

• High School Diploma.
• Full professional bilingual proficiency in English and French is required.
• Excellent verbal and written communication, listening, and telephone etiquette.
• Strong organizational, problem-solving, analytical, computer, and basic mathematical skills.
• Ability to collaborate, manage stress, maintain performance under pressure, and meet performance and call metrics.
• Reliable attendance and ability to work in a fast-paced, regulated financial services environment.

Nice to have

• Previous life insurance experience.
• Knowledge of in-force policy administration and illustrations.

Culture & Benefits

• Remote work environment with a Monday–Friday schedule.
• Health, dental, and vision insurance.
• Employee wellness, life, and disability insurance.
• Retirement savings plan, paid holidays, and paid time off.
• Inclusive workplace with reasonable accommodation available for qualified candidates.