Business Operations Analyst (Wealth Management)

Location: Hybrid role in Toronto at 483 Bay Street, moving to the Mississauga office at 3 Robert Speck Parkway approximately in late 2026. Current work authorization for Canada is required.

Total annual cash compensation, including base salary and target bonus, ranges from $79,000 to $101,000 CAD based on experience and qualifications.

Company

hirify.global provides investment portfolios, wealth management services, and financial solutions for Canadian individuals and institutions.

What you will do

• Analyze, define, and improve business processes, incorporating risk mitigation and control requirements.
• Use data to measure operational efficiency and client experience improvements.
• Gather business requirements from wealth advisors, associates, and other collaborators for new systems, tools, and resources.
• Create requirements documents, process maps, service blueprints, journey maps, job aids, and training materials.
• Support project intake, scope definition, delivery coordination, issue resolution, and adherence to risk, compliance, and legal standards.
• Run and quality-control client reporting, document reporting controls, and coordinate enhancements with the Operations Team and IM System Product Owner.

Requirements

• Current authorization to work in Canada.
• At least 2 years of experience in wealth or investment management.
• At least 2 years of experience in business analysis and/or project management.
• University degree or equivalent work experience.
• Strong analytical, project management, written, and verbal communication skills.
• Ability to articulate business requirements clearly and understand the wealth management industry.

Nice to have

• Investment Representative or Registered Representative license.
• Insurance designation.

Culture & Benefits

• Hybrid and flexible working arrangements.
• Company RRSP contribution after six months, with no employee matching required.
• Employer-paid health benefits from the first day, including up to $5,000 annually for mental health services and therapy.
• Parental leave top-up to 100% of salary for 25 weeks and up to $650 for home office equipment.
• Paid time off, including two paid volunteer days annually, plus professional development, tuition reimbursement, and access to more than 11,000 training courses.
• Inclusive workplace with employee resource groups and accommodation support during the application process.