Associate, Technical Product Implementation Specialist (Healthcare Technology)

Location: Remote, any location in Argentina

Company

hirify.global develops virtual-care solutions that expand access to healthcare through patient-care devices, software, and integrated technologies.

What you will do

• Lead customer implementation activities from pre-deployment planning through go-live and project closure.
• Configure, deploy, validate, and optimize healthcare hardware and software solutions.
• Assess customer infrastructure and troubleshoot hardware, software, network, wireless, VPN, firewall, and connectivity issues.
• Coordinate with customer IT teams, healthcare stakeholders, logistics, support, engineering, product, and project management teams.
• Deliver customer training, technical guidance, knowledge transfer, and implementation acceptance activities.
• Identify risks, manage escalations, maintain implementation documentation, and contribute to process improvements and deployment standards.

Requirements

• Must be located in Argentina; the role is remote within Argentina.
• Bachelor’s degree in information technology, engineering, healthcare technology, computer science, or a related field, or equivalent experience.
• At least 4 years of experience in technical implementation, healthcare technology, network administration, field services, systems deployment, or a related environment.
• Experience leading customer-facing implementation projects and supporting enterprise hardware and software deployments.
• Advanced knowledge of Windows, hardware and software troubleshooting, TCP/IP, wireless technologies, routing, switching, VPNs, firewalls, remote support tools, and system integrations.
• Understanding of healthcare technology, clinical workflows, HIPAA, healthcare data security, project management, and customer communication.

Nice to have

• Experience with virtual care, telehealth, medical devices, healthcare platforms, hospitals, or integrated delivery networks.
• CCNA, CompTIA A+, CompTIA Network+, or ITIL Foundation certification.
• Experience supporting enterprise implementations across multiple customer locations.

Culture & Benefits

• Inclusive, innovative workplace focused on expanding access to care.
• Career development opportunities with pathways to grow and lead.
• Collaborative environment that values diverse perspectives and continuous improvement.
• Benefits program designed to support employees and their families.

Hiring process

• Identity and credential verification.
• Live or video interviews.
• Fraud and misrepresentation screening; falsified information results in disqualification.