Account Manager (Hospitality Technology)

Location: Remote in Austria, based in Vienna, with on-site visits to restaurant customers

Salary: €55,000 basic annual salary plus performance bonus

Company

hirify.global provides restaurant reservation and hospitality technology that helps restaurants improve operations, guest experiences, and business growth.

What you will do

• Lead customer retention and revenue growth initiatives across an assigned territory.
• Identify upsell and expansion opportunities within a portfolio of restaurant accounts.
• Advise restaurant partners on product and feature adoption, online availability, and business performance.
• Maintain expert knowledge of products and services and apply company strategies in customer engagements.
• Balance on-site customer visits with virtual meetings and collaborate with internal stakeholders.

Requirements

• 5+ years of experience in account management, sales, or customer success.
• Native-level German and business-level English.
• Ability to manage multiple accounts with strong organizational and time-management skills.
• Ability to use data to guide decisions and influence stakeholders.
• Strong communication and relationship-building skills.
• Proficiency with CRM software such as Salesforce and Google Workspace.

Nice to have

• Restaurant management or food and beverage sales experience.
• Passion for the intersection of hospitality and technology.
• Track record of meeting or exceeding ambitious performance goals.

Culture & Benefits

• 25 days of paid vacation and additional time off for birthdays.
• Enhanced paid parental leave.
• Company-paid therapy sessions and Headspace subscription.
• Annual company-wide week off.
• Development dollars, leadership development, and access to on-demand learning.
• Travel discounts and flexibility for collaboration across global time zones.