Account Manager (Hospitality)

Location: Perth, Western Australia, Australia; hybrid workplace with remote work listed

Company

hirify.global is a hospitality technology platform that helps customers discover restaurants and deals while helping venues fill tables, increase foot traffic, and grow revenue.

What you will do

• Own and optimise a portfolio of restaurant partners across the Perth territory.
• Visit partners, build trusted relationships, and support their operational and commercial success.
• Monitor performance dashboards, identify risks, and reduce churn through consultative conversations.
• Lead onboarding, activation, optimisation, campaigns, upsells, and cross-sell opportunities.
• Design interventions to improve partner performance and satisfaction.
• Contribute to account management playbooks, reporting, processes, and new market launches.

Requirements

• 3+ years of experience in hospitality sales or account management.
• Demonstrated success upselling and growing revenue within existing accounts.
• Experience working toward retention, churn reduction, or revenue-related goals.
• Strong organisation and communication skills in person and in writing.
• Confidence managing a portfolio across field visits and desk-based planning and analysis.
• Ability to work autonomously while following structured ways of working.

Nice to have

• Experience in food tech, hospitality, marketplaces, or SaaS.
• Established relationships in the Adelaide hospitality scene.
• Experience in territory-based or field-led roles.
• Interest in data analysis, performance reporting, and process improvement.

Culture & Benefits

• Work in a high-growth international business expanding across Australia.
• Combine autonomy, structured support, field engagement, and analytical work.
• Collaborate with internal teams and account management leadership.
• Access staff discounts and dining vouchers.
• Opportunity to take on larger territories, lead city launches, and help scale the account management function.