Sales Coordinator (Manufacturing)

Location: United Kingdom

Company

John Crane, a business of hirify.global, provides mission-critical flow-control solutions for energy and process industries, including mechanical seals, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

What you will do

• Provide commercial sales support to designated customers and external sales and service personnel.
• Prepare quotations and bids, manage revisions, and support product selection across the product range.
• Review contracts, enter orders into SAP, coordinate with supply plants, and manage requirements through delivery.
• Manage the complete order lifecycle, including expediting, post-delivery queries, returned goods, complaints, and credit issues.
• Use pricing tools such as PriceFx and customer-specific pricing within departmental procedures.
• Support customer visits, sales initiatives, and cross-functional collaboration to maintain strong customer relationships.

Requirements

• Previous experience in a similar customer-facing role, ideally in technical or engineering sales.
• Commercial sales support experience and an understanding of technical or engineering environments.
• Experience with ERP systems, preferably SAP.
• Strong organisational, prioritisation, and time-management skills.
• Ability to work proactively and effectively in a dynamic, pressured environment as part of a team.

Culture & Benefits

• Work within a global industrial organisation operating across more than 50 countries.
• Opportunity to take responsibility for customer demand from quotation through post-delivery support.
• Career progression opportunities in a fast-paced and challenging environment.
• Inclusive workplace supported by employee resource groups and diversity initiatives.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.