Account Manager, SME & Growth – Hong Kong (Fintech)

Location: Hong Kong SAR

Company

Financial technology company providing infrastructure for global payments and financial operations through an AI-native platform.

What you will do

• Manage a portfolio of SME customers and build deep, multi-stakeholder relationships.
• Drive upselling and cross-selling across business accounts, products, and services.
• Advocate for the platform and help customers use its capabilities to their full potential.
• Achieve revenue targets by managing input metrics and business outcomes.
• Build and forecast a sales pipeline in Salesforce.
• Share customer insights with internal stakeholders to support product roadmap development.

Requirements

• At least 3 years of B2B experience managing and growing technology or fintech relationships with SME accounts.
• Strong verbal and written English communication skills.
• Experience with complex sales and selling to C-level executives.
• Strong relationship-building, communication, problem-solving, and accountability skills.
• Technical mindset with experience in API B2B sales or account management for a similar organization.
• Based in Hong Kong.

Culture & Benefits

• Cross-functional collaboration with sales, product, engineering, marketing, finance, and strategy teams.
• Exposure to a global financial infrastructure platform operating across multiple regions.
• Equal opportunity workplace with accommodations available for candidates with disabilities or special needs.