Caseworker

Location: Phoenix, Arizona, United States; hybrid work combining office, remote, and field time within the service delivery area

Compensation: $20.97 per hour

Company

hirify.global is a humanitarian non-governmental organization providing health, safety, education, economic wellbeing, and integration support to people affected by conflict and disaster.

What you will do

• Provide trauma-informed case management to refugees and other ORR- and TANF-eligible clients.
• Conduct intakes, assess needs, and develop Family Self-Sufficiency Plans and Individual Employability Plans.
• Provide direct services, referrals, benefits application support, advocacy, and follow-up to help clients achieve self-sufficiency.
• Document client interactions, maintain accurate case records and family data, and support program reporting.
• Build relationships with service providers, refugee-serving agencies, community organizations, and partner organizations.
• Travel throughout the service area, transport clients or materials as needed, and support volunteers and interns.

Requirements

• Undergraduate degree in social work or a related field preferred; comparable related experience may substitute.
• At least 2 years of case management experience in a social services environment.
• Proficiency with Microsoft Office applications, including Word, Excel, Teams, and Outlook.
• Strong organization, attention to detail, communication, problem-solving, and teamwork skills.
• Valid driver’s license, active insurance, reliable transportation, and willingness to drive a 15-passenger van and travel regularly.
• Must possess or be eligible to receive an Arizona fingerprint clearance card.

Nice to have

• Experience working with vulnerable or underserved populations.
• Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or another refugee or immigrant language used in Arizona.
• Public speaking or presentation experience.

Culture & Benefits

• Combination of office, remote, and field work, with occasional evening or weekend work.
• Paid sick leave, U.S. holidays, and paid time off based on role and tenure.
• Medical, dental, and vision insurance, flexible spending accounts, and an Employee Assistance Program.
• 403(b) retirement plan with employer match and additional employer contributions.
• Disability and life insurance coverage.
• Work may require lifting 35 to 50 pounds.