Account Manager (Travel Technology)

Location: Singapore. Hybrid arrangement with work from home up to 2 days per week, depending on team needs. Flex-Location allows working from any location in the world for up to 30 days per year.

Company

hirify.global provides technology and communication solutions for airports, airlines, and immigration and border authorities across the global air travel industry.

What you will do

• Manage and grow a portfolio of airport and airline customer accounts.
• Develop account plans that support revenue growth, customer retention, and expansion.
• Build relationships with customers, executives, and key decision-makers.
• Identify, qualify, and close new business, cross-sell, and upsell opportunities.
• Lead commercial discussions, negotiations, approvals, sales forecasts, and pipeline management.
• Collaborate with solution design, commercial management, delivery, and bid management teams to develop customer solutions.

Requirements

• At least 8 years of experience in enterprise sales, account management, or business development.
• Mandatory experience selling IT solutions or technology services to airports and/or airlines.
• Proven success in achieving or exceeding sales and revenue targets.
• Experience managing complex sales cycles, multiple stakeholders, executive relationships, and sales pipelines.
• Strong commercial, negotiation, and cross-functional collaboration skills.
• Bachelor's degree or equivalent professional experience.

Nice to have

• Knowledge of airport or airline operations, passenger processing, airport or airline systems, biometric systems, or aviation technology solutions.
• Experience with enterprise customers in aviation, transportation, immigration and border authorities, or travel technology.
• Experience managing renewals, competitive takeaways, and strategic account growth initiatives.
• Qualifications in business, information technology, sales, marketing, or aviation-related disciplines.

Culture & Benefits

• Flexible workday options and hybrid work arrangements.
• Up to 30 days per year to work from any location in the world.
• Employee Assistance Program and wellbeing support through Champion Health.
• Professional development through LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Pluralsight, Harvard Business Publishing, Stanford, and other learning platforms.
• Benefits aligned with the local market and employment status.