4 дня назад
Client Manager (Software)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Manager (Software): Managing strategic customer relationships and account growth for software, cloud, and technology services with an accent on customer outcomes, retention, and consultative sales. Focus on developing account strategies, identifying expansion opportunities, coordinating solution delivery, and maintaining accurate forecasts and financial data.
Location: Singapore, Singapore
Company
is a global software and cloud solutions provider operating across more than 70 countries, with a portfolio spanning software, cloud, data, and AI.
What you will do
- Serve as the primary contact for assigned customers and build long-term relationships with IT stakeholders and senior executives.
- Develop and execute account strategies focused on customer satisfaction, retention, profitable growth, and new business.
- Understand customer business objectives and technology priorities, then position relevant software, cloud, and technology services.
- Identify account expansion and new customer opportunities through consultative, cross-selling, and value-based sales.
- Coordinate with sales, solution, delivery, and managed services teams to support successful customer outcomes.
- Maintain account information, opportunities, forecasts, KPIs, and financial data in sales platforms.
Requirements
- Experience in account management, business development, or consultative sales within the technology, software, cloud, or services sector.
- Proven ability to build, manage, and grow relationships with mid-sized or enterprise customers.
- Confidence engaging stakeholders at different levels, including senior executives, and communicating the business value of technology solutions.
- Commercial awareness with the ability to develop account strategies, identify opportunities, and manage sales pipelines and forecasts.
- Strong communication, presentation, organization, time-management, problem-solving, and consultative skills.
- Customer-focused, proactive, and results-oriented approach with effective cross-team collaboration.
Culture & Benefits
- Collaborative sales organization working with business development, solution, delivery, and managed services professionals.
- Opportunities to work across borders within a global organization.
- Learning and development programs supporting continuous professional growth.
- Purpose-driven culture focused on innovation, customer impact, and career development.
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