Partner Success Manager (Enterprise AI)

Location: Paris, France; hybrid model with 3 days in the office and 2 days working from home

Company

hirify.global provides an agentic planning platform that combines continuous planning, enterprise AI, business context, scenario modeling, and external signals to support faster and more aligned decisions.

What you will do

• Manage a portfolio of partners and improve their skills, certifications, implementation capabilities, and resource capacity on the hirify.global platform.
• Onhirify.global, enable, and coach partners so they can deploy hirify.global solutions, drive customer adoption, and support customers throughout the lifecycle.
• Collaborate with Customer Success Managers and Professional Services to deliver successful implementations and high-quality customer outcomes.
• Coordinate with Product, Support, Community, Sales, and Customer Success teams to resolve platform challenges and partner escalations.
• Run partner check-ins, progress reviews, business reviews, and success plans while monitoring certifications, project experience, feedback, and performance metrics.
• Promote hirify.global community engagement, user groups, events, platform roadmap knowledge, model-building best practices, and the PRIME implementation methodology.

Requirements

• Experience in Partner Success, Customer Success, Consulting, Professional Services, Account Management, or another client-facing role involving enterprise software customers, partners, or consulting organizations.
• Strong relationship-management, communication, presentation, facilitation, and stakeholder-management skills.
• Ability to translate business objectives into structured success plans, measurable actions, and data-informed decisions.
• Experience coordinating multiple stakeholders and initiatives in a complex international environment, with a proactive approach to resolving risks and challenges.
• Professional proficiency in French and English, written and verbal, is required.
• Ability to work in the Paris office three days per week and travel as required to meet partners, customers, and internal teams.

Nice to have

• Experience in EPM/CPM, financial planning, analytics, business intelligence, or adjacent enterprise software.
• Experience with systems integrators, consulting firms, technology alliances, or software implementation partners.
• Knowledge of partner enablement, certification, capability-development programs, SaaS ecosystems, or recurring-revenue business models.
• Experience conducting partner or customer business reviews and managing success plans.
• Experience in a global technology organization.

Culture & Benefits

• Open collaboration across teams and countries with a growth-oriented working environment.
• Focus on diversity, inclusion, belonging, and respect for individual perspectives.
• Hybrid work arrangement combining Paris office collaboration with home working.
• Opportunities to work with international partners, customers, and cross-functional technology teams.