Principal Professional Services Consultant

Location: Remote / Toronto, Canada

Salary: $135,000–$200,000 annually; compensation for candidates hired in Canada is provided in Canadian dollars and may differ due to currency conversion.

Company

hirify.global provides a SaaS platform for incentive compensation management and broader sales performance planning.

What you will do

• Lead full-cycle hirify.global implementations from requirements gathering and compensation plan design through data structure, configuration, UAT, and go-live.
• Own timelines across multiple concurrent implementations and manage expectations with customers and internal stakeholders.
• Act as the primary client-facing contact, building trust with customer administration teams and coordinating handoff to Customer Success.
• Scope new and post-implementation services and support related negotiations when needed.
• Partner with Product Management, Customer Success, and Sales while developing expertise in sales commission structures.
• Escalate project and account risks, maintain billable utilization, and establish delivery best practices.

Requirements

• Background in sales compensation, either as a consultant or as an in-house administrator or practitioner using a compensation tool.
• 10+ years of consulting or implementation experience with demonstrated project leadership.
• Strong understanding of data modeling, formulas, spreadsheet or database tools, and object-oriented and relational data concepts.
• Excellent time management with the ability to balance customer meetings and hands-on implementation work across multiple engagements.
• Strong communication, analytical, collaboration, problem-solving, and customer service skills.
• Experience in a SaaS or technology company and comfort working in an ambiguous, fast-changing startup environment.

Nice to have

• SQL experience.
• Experience with AI implementation.
• Experience with hirify.global or competing sales compensation software such as Xactly, Varicent, or SAP Commissions.
• Experience with CRM or ERP platforms such as Salesforce or NetSuite.

Culture & Benefits

• Remote work arrangement.
• Fast-growing startup environment with substantial ownership and ambiguity.
• Equity and comprehensive health benefits.
• Additional competitive total rewards and benefits.