Campaign Automation Manager

Location: Dallas, TX, United States; other location: Nashville, TN. This is an onsite role involving general office functions and occasional lifting up to 25 pounds.

Company

Bed Bath & Beyond is a retail and ecommerce company focused on inclusive customer and employee experiences.

What you will do

• Set up and maintain marketing automation platforms.
• Build and manage email and push lifecycle, promotional, personalized, ad hoc, and automated campaigns.
• Run A/B tests across segmentation, cadence, subject lines, copy, offers, and layouts.
• Monitor campaign performance, optimize KPIs, and prepare reports and analyses for stakeholders.
• Coordinate with design, UX, content, merchandising, database administration, analytics, frontend, and development teams.
• Create customer segmentation and personalization solutions, including ad hoc queries and end-user reports.

Requirements

• At least 1 year of email marketing experience.
• Bachelor’s degree in marketing, economics, finance, information systems, business management, or a related field.
• Proficiency in Microsoft Excel and other Microsoft Office programs.
• Strong financial and analytical skills, attention to detail, business judgment, problem-solving, communication, and time-management skills.
• English copy-editing skills and the ability to manage operational schedules and production work.
• Availability to work beyond normal business hours, including weekends, when needed.

Nice to have

• Familiarity with Braze.
• Familiarity with SQL and HTML.

Culture & Benefits

• Inclusive workplace culture centered on understanding, acceptance, respect, and individuality.
• Fast-paced environment requiring multitasking and efficient execution.
• Full-time employment with cross-functional collaboration across marketing, technology, analytics, and merchandising.