Senior Executive Business Partner, Strategy & Operations

Location: Remote and based in the West Coast, USA. Approximately 10% travel is expected for in-person customer and team meetings.

Estimated annual pay: $106,320–$132,900 for Colorado, Hawaii, Illinois, Maryland, Minnesota, Vermont, and Washington D.C.; $112,560–$140,700 for New York, New Jersey, Washington State, and California outside the San Francisco Bay Area; $125,040–$156,300 for the San Francisco Bay Area.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Support executives by managing complex calendars, meeting requests, travel, expenses, and confidential commitments.
• Plan and coordinate global, multi-day onsite meetings, leadership summits, team activities, and special events.
• Prepare agendas, presentations, meeting minutes, action items, communications, and event logistics.
• Act as a point of contact for executive direct reports and internal and external stakeholders.
• Partner with Executive Business Partners, HR, and department leaders to advance business priorities and team development.
• Make independent decisions, prioritize competing deadlines, and identify risks and challenges proactively.

Requirements

• 7+ years of experience supporting executives in a fast-paced environment.
• Strong judgment, discretion, integrity, attention to detail, organization, communication, and problem-solving skills.
• Experience managing domestic and international travel, including accommodations and visa requirements.
• Ability to plan and facilitate virtual, in-person, and hybrid leadership summits and team-building events.
• Experience with contract management, procurement processes, and administrative tools such as Zoom and G Suite.
• Must be based in the West Coast, USA, and able to travel approximately 10%.

Nice to have

• Large event planning experience.
• Previous experience supporting teams in the technology industry.
• Experience with business operating cadences, research, reports, presentations, and travel and expense budgets.
• Prior contract management and procurement experience.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional offsites, and customer meetings.
• Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
• Potential eligibility for equity and a corporate bonus plan.
• Inclusive culture focused on collaboration, initiative, community involvement, and positive change.

Hiring process

• Twilio uses artificial intelligence to support hiring efficiency, while hiring decisions are made by employees.
• Applications are expected to be accepted until November 16, subject to business needs.