GTM Strategy & Operations Lead (Legal & Field Ops) (Fintech)

Location: Remote US

Base pay: $145,000–$205,000 per year in CA, WA, NY, NJ, and CT; $128,000–$188,000 per year in other U.S. states.

Company

Affirm provides transparent buy-now-pay-later solutions that help consumers pay over time and supports merchants through payments and commerce products.

What you will do

• Own go-to-market operations for field teams executing strategic product, pricing, and legal initiatives.
• Segment customers and manage contractual, legal, and pricing eligibility.
• Translate input from Product, Legal, Risk, Pricing, and other stakeholders into executable field processes.
• Manage the AI contract dashboard used to assess legal and pricing eligibility.
• Build tools and playbooks for contract renewals, pricing standardization, and new product launches.
• Analyze adoption and performance data, identify launch risks, and recommend improvements to cross-functional teams.

Requirements

• 6+ years of experience in business operations, revenue operations, or sales operations, ideally in FinTech, SaaS, or another high-growth environment.
• Experience owning a go-to-market motion or customer-facing initiative from rollout through adoption.
• Cross-functional experience with Product, Product Marketing, Client Success, Sales, Analytics, Legal, or Pricing.
• Experience with merchant, payments, or SaaS sales motions.
• Experience using SQL to query, manipulate, and analyze data.
• Experience using AI tools to improve workflows, automate processes, and validate AI-generated outputs.

Culture & Benefits

• Remote-first work environment with flexibility within the country of employment.
• All new hires attend an in-person onboarding experience.
• 100% subsidized medical coverage, including coverage for dependents, plus dental and vision benefits.
• Monthly technology, health, and wellness stipends.
• Flexible time off, generous holiday calendars, and an employee stock purchase plan.
• Visa sponsorship is not available for this position.

Hiring process

• Inclusive interview process with accommodations available for candidates with disabilities.