Analyst, Deal Operations (SaaS)

Location: Hybrid in San Francisco, California, USA. Relocation expense coverage to New York City or San Francisco may be available if needed.

Salary: $104,000–$130,000 annual base salary, plus equity.

Company

Ramp builds smart financial infrastructure that automates payments, spend controls, risk flagging, spend categorization, and financial close for businesses.

What you will do

• Review and approve quotes and contract workflows within company policies, escalating exceptions with clear context.
• Enable product tiers, configure accounts, manage trial extensions, and coordinate billing.
• Support Account Executives with deal structure, approval requirements, and process guidance.
• Document operational knowledge and develop playbooks, standard operating procedures, and escalation guides.
• Optimize, streamline, and automate quote-to-cash processes to improve consistency and sales productivity.
• Partner with Sales, Legal, Accounting, and cross-functional leadership on deal constructs, controls, and operational procedures.

Requirements

• At least 1 year of experience in a Deal Desk environment, preferably at a high-growth SaaS company.
• Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
• Exceptional written and verbal communication skills.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Ability to dissect problems, identify solutions, and drive execution autonomously.
• Ability to work in a hybrid role based in San Francisco, USA.

Culture & Benefits

• Flexible paid time off and home-office equipment ordering.
• Health and wellness stipend, weekly coffee stipend, and budget for intra-office travel.
• Medical, dental, and vision coverage with dependent coverage options, plus One Medical membership.
• 401(k) with employer match, fertility support, parental leave, pet insurance, and employee assistance resources.
• In-office meals, snacks, drinks, and other workplace perks.
• Relocation expense coverage to New York City or San Francisco if needed.