Account Manager - GLAS (Electrical Distribution)

Location: ESCB, Grand Rapids, Michigan, United States

Company

Employee-owned distributor serving electrical, automation, pipe, valve and fitting, steam, lighting, industrial controls, and instrumentation industries through eight divisions and more than 75 locations.

What you will do

• Manage an established account base, develop territory strategies, and achieve sales, margin, and profit objectives.
• Build customer relationships, identify decision-makers, make sales calls, uncover needs, and close opportunities.
• Maintain CRM account, contact, and pipeline information and contribute to budgeting, forecasting, and sales reporting.
• Develop and deliver proposals, business reviews, presentations, training sessions, and trade-event briefings.
• Coordinate with sales, technical, management, and project teams to deliver projects, manage change orders, and resolve account issues.
• Support customer satisfaction, special deliveries, delinquent-account collection, and identification of additional revenue opportunities.

Requirements

• Previous sales experience and a high school diploma or GED equivalent.
• Proficiency with Microsoft Office and the ability to learn new software.
• Business acumen, critical thinking, analytical ability, organization, prioritization, and problem-solving skills.
• Strong interpersonal, written, verbal, influencing, negotiation, and presentation skills.
• Ability to collaborate cross-functionally, work in a fast-paced environment, operate a vehicle, and work in office, warehouse, and fabrication environments.

Nice to have

• Three years of electrical distribution experience.
• Five years of sales experience with commercial electrical companies or electrical contractors.
• Bachelor’s degree.

Culture & Benefits

• 100% employee-owned company with an employee ownership model.
• Opportunities for learning, growth, coaching, and mentoring.
• Collaborative environment where employees’ ideas and contributions are valued.
• Full-time employment with a long-tenured workforce.