Account Manager (SaaS)

Location: Norwalk, CT, United States

Company

hirify.global provides AI-powered IT management and cybersecurity software for managed service providers and internal IT organizations worldwide.

What you will do

• Expand existing customer accounts by identifying upsell and cross-sell opportunities across hirify.global’s product portfolio.
• Build relationships with key decision-makers and align customer needs with available solutions.
• Develop account strategies, conduct regular check-ins and business reviews, and address potential challenges.
• Monitor customer adoption metrics and execute cross-sell, upsell, and expansion strategies.
• Own sales targets, exceed quotas, and contribute to short- and long-term revenue growth.
• Collaborate with Customer Success and Sales, while maintaining leads, opportunities, and accounts in Salesforce.

Requirements

• 2+ years of B2B or B2C sales experience, preferably in technology or SaaS.
• Proven ability to exceed sales targets in a fast-paced, metrics-driven environment.
• Strong organizational, interpersonal, communication, and analytical skills.
• Proficiency with CRM tools, especially Salesforce.
• Ability to create accurate sales forecasts and manage customer accounts.

Culture & Benefits

• Work with software supporting IT management, cybersecurity, and automation.
• Collaborate across Sales and Customer Success to improve customer outcomes.
• Join a company serving customers in more than 20 countries and managing over 15 million endpoints worldwide.