3 дня назад
Auto Damage Trainee (Field)
61 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Auto Damage Trainee (Field): Inspecting and assessing vehicle damage, estimating repair costs, negotiating settlements, and supporting customers after accidents with an accent on insurance claims, vehicle inspections, and customer communication. Focus on resolving customer concerns, coordinating with repair and rental partners, and managing multiple claims-related tasks across a local field territory.
Location: Austin, TX; responsible for the North Austin/Georgetown, TX field territory. Remote workplace type with field-based vehicle inspections and customer interactions.
Salary: $30.53 per hour / $61,500 annually; listed salary range of $30.53–$47.31. A $1,500 sign-on bonus is available for licensed candidates.
Company
is a large U.S. auto insurer and a member of the Berkshire Hathaway family of companies.
What you will do
- Inspect vehicles and assess accident-related damage.
- Review insurance contracts, write repair estimates, and negotiate equitable settlements.
- Consult with customers and other involved parties to resolve concerns.
- Coordinate with body shops, rental companies, and parts providers.
- Manage rental cars and support a positive customer experience.
Requirements
- High school diploma or GED required; a college degree is preferred.
- Valid driver’s license meeting company underwriting guidelines required.
- Strong customer service, interpersonal, problem-solving, empathy, organization, and multitasking skills.
- Availability to work evenings, weekends, and holidays.
- Customer-facing experience and high-volume call-center experience with KPIs are preferred.
- Employment authorization sponsorship is not available for new applicants.
Nice to have
- Active adjuster’s license; training and examination fees are provided.
- College degree.
Culture & Benefits
- Health, dental, vision, and flexible spending account benefits begin on the first day.
- Paid time off accrual begins immediately, with 13 paid holidays annually.
- 401(k) plan with up to a 6% company match and immediate vesting.
- Upfront tuition assistance of up to $5,250 annually.
- Paid licensing, continuing education, mentorship, and trainee development programs.
- fleet vehicle assigned for the field territory.
Hiring process
- Complete a paid trainee program with three weeks of hands-on training at the Ashburn, Virginia facility and two weeks at a field training center in New York, Texas, or California.
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