Lead Developer (CRM/Marketing Technology)

Location: West Los Angeles, California; hybrid schedule with 3 days per week on-site

Company

hirify.global offers contract-to-hire opportunities through its Global Talent Services organization.

What you will do

• Lead the full software development lifecycle for CRM, IVR, campaign, and marketing platform services.
• Architect and integrate Salesforce or Microsoft Dynamics 365 with Braze, Salesforce Marketing Cloud, and enterprise data infrastructure.
• Design backend services and APIs for contact center workflows, escalation management, partner systems, SLA tracking, and customer acquisition.
• Drive analytics, attribution, data pipeline, observability, and monitoring integrations across web, mobile, ODS, and EDW environments.
• Build test automation frameworks covering API, UI, integration, end-to-end, accessibility, database, and performance testing, integrating them with CI/CD pipelines.
• Lead and mentor developers, establish coding standards, collaborate with QA, Compliance, Data Engineering, Digital Marketing, and business stakeholders, and report progress to senior leadership.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of software development experience, including 3+ years with CRM/IVR systems and 2+ years in technical or team leadership.
• Experience with Salesforce Classic and Lightning or Microsoft Dynamics 365, plus Braze or Salesforce Marketing Cloud/ExactTarget.
• Backend development experience with .NET, Java, or JavaScript/Node, and frontend experience with AngularJS or similar frameworks.
• Experience with AWS or Azure, Kubernetes, Jenkins or GitHub Actions, analytics and attribution tools, EDW/ODS environments, middleware, and customer-data security and privacy standards.
• Ability to work on-site in West Los Angeles three days per week.

Nice to have

• Experience in fintech, prepaid cards, or customer support technology.
• Salesforce Developer or Microsoft Dynamics CRM certification.
• Experience with direct mail acquisition, prospect file processing, winback campaigns, BIAN frameworks, or legacy platform decommissioning.
• Open-source contributions or technical publications.

Culture & Benefits

• Contract-to-hire employment arrangement.
• Cross-functional collaboration across technology, compliance, data, marketing, QA, and business teams.
• Opportunity to lead digital transformation and innovation pilots in customer engagement and marketing technology.