Virtual Executive Assistant (US-based Telehealth)

Location: Remote from South Africa

Company

hirify.global supports a client operating two US-based cash-pay telehealth companies and a related personal brand.

What you will do

• Manage up to four email inboxes, respond on the executive's behalf when appropriate, and maintain an effective labeling and follow-up system.
• Convert email requests into Asana tasks and track progress to completion.
• Coordinate with vendors and laboratories, follow up on invoices, review invoice accuracy, and submit payments when access is provided.
• Quality-check website orders by confirming pharmacy receipt, prescription acceptance, and shipment.
• Support patients and customers by phone and email with shipping addresses, failed payments, portal access, and existing resources; provide no clinical advice.
• Support social media engagement, influencer research, content ideas, shoots, and website, app, CRM, and agency project tracking.

Requirements

• 3–4 years of Executive Assistant or similar experience, ideally supporting a founder or busy executive.
• Experience with Google Workspace and Asana.
• Experience with at least one CRM; relevant systems include GoHighLevel, Salesforce, Wizlo, and Sprout Social.
• Excellent written and spoken English and confidence speaking with vendors and patients.
• Fast learning, accurate note-taking, independent problem solving, and the ability to work with direct, concise communication.

Nice to have

• Experience with AI tools such as ChatGPT or Claude.
• Basic understanding of websites, apps, and CRM development.
• Healthcare or telehealth experience and knowledge of patient confidentiality.

Culture & Benefits

• Part-time remote work.
• Proactive ownership and continuous improvement are valued.
• The role supports established and newly launched telehealth businesses alongside an active personal brand.