Case Coordination Caseworker

Location: Phoenix, Arizona, United States; hybrid work with office, remote, and field time in the service delivery area

Compensation: $20.97 per hour

Company

hirify.global is an international humanitarian organization providing support and services to people affected by conflict and disaster.

What you will do

• Conduct client intake, assess needs, and develop self-sufficiency, family, and employability plans.
• Provide trauma-informed case management, direct services, referrals, benefits assistance, and advocacy.
• Monitor client progress, address barriers to employment and stability, and follow up on referrals.
• Document client interactions, maintain accurate case records, and enter family data into management systems.
• Build relationships with service providers, refugee-serving agencies, community organizations, and partner staff.
• Travel throughout the service area to transport clients and materials, conduct outreach, and support program activities.

Requirements

• Undergraduate degree in Social Work or a related field preferred; comparable experience may substitute.
• At least 2 years of case management experience in a social services environment.
• Proficiency in written and spoken English; strong cross-cultural communication skills.
• Valid driver’s license, active insurance, reliable transportation, and willingness to travel regularly.
• Ability and willingness to drive a 15-passenger van and lift 35–50 pounds.
• Must possess or be eligible to receive an Arizona fingerprint clearance card.

Nice to have

• Experience working with vulnerable or underserved populations.
• Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or another refugee or immigrant language used in Arizona.
• Public speaking or presentation experience.

Culture & Benefits

• Combination of office, remote, and field work, with occasional evening or weekend duties.
• Paid sick leave, U.S. holidays, and 20–25 days of paid time off based on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance benefits.
• 403(b) retirement plan with employer match and additional employer contributions.
• Employee Assistance Program with confidential counseling and support services.