Senior Product Manager

Location: Remote, United States; candidates cannot be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team meetings.

Salary: $128,560–$188,900 per year, depending on location. Additional equity, bonus, and benefits may apply.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Own product vision, strategy, roadmaps, and quarterly planning for Hosting, Porting, and ShortCodes.
• Define scalable self-service onboarding, migration, and phone-number management capabilities.
• Translate operational, regulatory, and technical requirements into product requirements documents for engineering.
• Partner with go-to-market teams to launch products and drive adoption and growth.
• Conduct data-driven business reviews covering product execution, revenue, and market performance.

Requirements

• 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products.
• Track record of successful product launches and product strategy leadership.
• Strong analytical, technical, communication, and stakeholder-influence skills.
• Understanding of UI/UX design and ability to manage ambiguous, complex priorities.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• Ability to work remotely from the United States, excluding the listed states.

Nice to have

• Experience building API or developer-experience products.
• Experience working in a regulated ecosystem.

Culture & Benefits

• Remote-first work with occasional in-person team, customer, or project meetings.
• Healthcare coverage, retirement savings program, and 401(k).
• Paid sick time, personal time off, and parental leave.
• Wellness benefits, equity opportunities, and potential corporate bonus participation.
• Volunteering and donation support through community programs.

Hiring process

• The hiring process includes interviews and evaluation by Twilio employees.
• Artificial intelligence may assist with hiring-process efficiency, but final decisions are made by people.