3 дня назад
Senior Director, Partner Engagement & CRM (Global)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Director, Partner Engagement & CRM (Global) (CRM/AI): Building and leading the global partner lifecycle engine across CRM, enablement, education, and go-to-market motions with an accent on reachability, activation, retention, and partner experience. Focus on designing AI-driven decisioning and agentic workflows, architecting multi-channel campaigns, and building a high-performing global team.
Location: Brazil (remote), with hybrid and remote options for this specific role; preferably with easy access to the São Paulo office.
Company
operates a workplace wellness platform connecting employees with partners for fitness, mindfulness, therapy, nutrition, and sleep.
What you will do
- Own the global partner lifecycle CRM strategy from sign-up and activation through sustained adoption and growth.
- Design and orchestrate multi-channel go-to-market campaigns for new products and features.
- Design and build AI-driven decisioning, agentic workflows, and automation into the lifecycle engine.
- Lead, structure, hire, and develop a global team across lifecycle marketing, CRM, enablement, and partner advocacy.
- Collaborate with Partnerships, Partner Experience, Product Development, MarTech, Content, PMM, and regional Partner Marketing teams.
- Represent the function to VP and executive leadership audiences, setting direction and communicating commercial impact.
Requirements
- Deep CRM and lifecycle marketing expertise, with experience driving reachability, engagement, and retention for B2B or B2P audiences at scale.
- Technical fluency with CRM platforms, Salesforce, Salesforce Marketing Cloud, CDP, and data tooling.
- Broader marketing expertise across strategy, positioning, go-to-market planning, and campaign development.
- Experience building AI-driven systems and agentic workflows, rather than only using off-the-shelf tools.
- Strong analytical, communication, presentation, and executive stakeholder management skills.
- Must be based in Brazil; fluent English is required as the business language.
Culture & Benefits
- Flexible First work model with remote and hybrid options, flexible schedules, and home-office reimbursement.
- Health, dental, and life insurance, plus emotional wellbeing support and therapy resources.
- Free Gold+ membership, including wellness services and access for up to three family members.
- Paid vacation, additional annual days off, birthday leave, and paid parental leave.
- Learning platforms, development planning, internal opportunities, and a collaborative, inclusive culture.
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