Senior Order Management Specialist (SAP)

Location: Hybrid work in Łódź, Poland, at the Monopolis complex. A relocation package is available.

Expected salary range: PLN 102,000–170,000 annually, plus a performance-related 10% yearly bonus and language bonuses of PLN 800–1,000 gross.

Company

hirify.global is a Swiss-based global specialty chemicals company focused on Care Chemicals, Catalysts, and Adsorbents & Additives.

What you will do

• Execute daily order management and transport management operations, including documentation.
• Serve as a reliable contact for internal and external customers and resolve operational questions.
• Identify process improvement opportunities, propose solutions, and participate in efficiency projects.
• Maintain compliance with regulatory requirements and internal quality guidelines, support audits, and report risks.
• Provide backup support, share knowledge, and collaborate with colleagues across the Łódź SSC and hirify.global departments.
• Build trusted customer relationships and model hirify.global’s values and code of ethics.

Requirements

• At least 2 years of experience in customer service or order management.
• At least 2 years of SAP module experience and good knowledge of Excel, Word, and Outlook.
• English at C1 level.
• Customer-centric approach, mature stakeholder communication, and strong problem-solving skills.
• Ability to follow compliance and quality guidelines and contribute as a supportive team member.
• University degree in Business, Economics, Logistics, or another relevant field.

Nice to have

• Project management experience.

Culture & Benefits

• Hybrid work environment in an accessible workplace at the Monopolis complex.
• Internal and external training and language courses.
• Multisport card, private Medicover healthcare, additional life insurance, and corrective eyeglasses reimbursement.
• Restaurant discount card and language bonuses for additional foreign languages.
• Team integration events, social initiatives, and opportunities to participate in charity activities.