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8 дней назад

Partner Growth Specialist

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
Poland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Partner Growth Specialist (Ecommerce/Social Impact): Managing a portfolio of 1,000+ partner stores and improving supply, retention, and customer experience through relationship building, KPI analysis, and cross-functional collaboration with an accent on partner performance and food-waste reduction. Focus on analyzing store data, identifying growth opportunities, resolving partner issues, and coordinating post-sales activities across sales, care, marketing, finance, strategy, and product teams.

Location: Warsaw, Poland; hybrid work

Company

hirify.global operates a marketplace app that connects businesses with consumers to reduce food waste and supports this mission through educational tools, business solutions, and legislative initiatives.

What you will do

  • Manage a portfolio of more than 1,000 partner stores through phone, email, and text communication.
  • Build partner relationships, resolve issues, and identify opportunities to increase supply and meals saved.
  • Analyze store performance using KPIs to improve retention, reduce refunds, and enhance partner and customer experience.
  • Use internal tools including Looker, Salesforce, Ninja, and MyStore.
  • Support Sales Specialists through weekly meetings and guidance throughout the post-sales process.
  • Collaborate with Care, Marketing, Finance, Strategy & Planning, Product, and other teams on partner-related improvements and projects.

Requirements

  • Experience in a B2B client-facing role such as Sales, Account Management, or Customer Service.
  • Experience with CRM and data analytics platforms, preferably Salesforce, Looker, Tableau, Excel, or Google Sheets.
  • Analytical, data-driven approach with experience working with KPIs and targets.
  • Strong verbal, written, interpersonal, and partner communication skills.
  • Fluency in Polish at C2 level and English at a minimum B2 level.
  • Ability to work independently, manage multiple tasks, adapt to change, and collaborate effectively.

Culture & Benefits

  • Permanent employment contract in a social impact company.
  • Medical package and five additional paid holiday days.
  • Four weeks of additional parental leave.
  • Professional development opportunities in a fast-growing scale-up.
  • Paid time for voluntary work and an open, collaborative team culture.

Hiring process

  • Submit a CV and cover letter in English through the company platform.
  • Applications are not accepted by email or LinkedIn direct messaging.

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