Senior Engagement Manager, Forward Deployed Engineering (Data & AI)

Location: London, United Kingdom. Travel up to 25–50% may be required.

Company

Databricks provides a unified Data and AI Platform used by organizations worldwide to build and scale data and AI applications, analytics, and agents.

What you will do

• Act as a trusted advisor within the Forward Deployed Engineering organization.
• Own the end-to-end go-to-market strategy for Forward Deployed Engineering and Training organizations.
• Scope and lead complex customer engagements with multiple data and AI workstreams.
• Drive full-cycle sales of standard and customized Professional Services and Training programs.
• Identify upsell and cross-sell opportunities within existing accounts.
• Partner with Sales and go-to-market teams while monitoring customer sentiment and addressing delivery risks.

Requirements

• 7–10 years of experience running a Professional Services line of business.
• 10+ years in senior customer-facing roles combining influence and execution.
• Deep understanding of Professional Services and Training offerings, including partner funding programs from Microsoft, AWS, and Google.
• Strong knowledge of Databricks architecture, competitors, and migration benefits.
• Proven experience managing large-scale program plans and service delivery.
• Willingness to travel up to 25–50% as required.

Culture & Benefits

• Comprehensive benefits and perks tailored to employees in each region.
• Inclusive workplace committed to equal employment opportunity and diverse teams.
• Global organization with more than 30 offices and customers worldwide.