Revenue Operations and CRM Manager (Cloud)

Revenue Operations and CRM Manager

Company

Taiga Cloud

Conditions

6 days ago

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the CRM platform and revenue-operations infrastructure across the revenue lifecycle. You will establish data-governance and pipeline-hygiene standards, improve quote-to-cash processes, integrate supporting systems, and develop forecasting models, dashboards, and self-service reporting. You will train commercial users on CRM processes and provide Finance and FP&A with revenue-reporting inputs.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Business Operations
• Hands-on CRM administration experience
• Experience with HubSpot or Salesforce
• Experience in B2B technology, cloud infrastructure, data centers, or complex enterprise sales environments
• Knowledge of forecasting methodology, pipeline management, and revenue analytics
• Fluency with BI and reporting tools such as Power BI or Tableau
• Working knowledge of usage-based or consumption billing models
• Process-design and adoption-driving experience
• Bachelor's degree in Business, Finance, Economics, or a related field

Responsibilities

• Administer HubSpot as the system of record across the revenue lifecycle
• Define and enforce CRM data-governance standards, pipeline stages, and deal-hygiene rules
• Evaluate, integrate, and manage supporting revenue-operations tools
• Design and continuously improve the quote-to-cash process
• Own pipeline-hygiene standards and drive their adoption
• Identify and resolve bottlenecks across the revenue cycle
• Collaborate with Contracts and Commercial Finance to operate deal desks
• Build and maintain forecasting methodologies and pipeline-coverage models
• Build dashboards and reports on pipeline health, forecast accuracy, and revenue trends
• Provide self-service reporting
• Integrate CRM with billing and finance systems
• Train commercial users and drive CRM and process adoption
• Provide monthly and quarterly revenue-reporting inputs to Finance and FP&A

Benefits

• Flexible work from home
• Hardware provided based on your needs
• Wellbeing initiatives

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