Account Manager (Cloud & AI)

Location: Guaynabo, Puerto Rico; flexible and hybrid work models are available.

Company

hirify.global provides software and cloud solutions across Cloud, Data & AI, Security, Digital Workplace, and Managed Services in more than 70 countries.

What you will do

• Build and maintain trusted relationships with customer stakeholders, including executive-level contacts.
• Own strategic account plans focused on customer growth, retention, expansion, and long-term partnerships.
• Identify, qualify, and close new business, cross-sell, and upsell opportunities across a multivendor portfolio.
• Manage the full sales cycle from prospecting and opportunity development through proposals, negotiations, closing, and transition to delivery.
• Maintain a healthy sales pipeline and accurate forecasting.
• Collaborate with Presales, Solution Architects, Customer Success, Delivery, and Vendor Alliance teams.

Requirements

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
• Experience selling IT solutions, including cloud services, software licensing, managed services, or professional services.
• Strong consultative selling, negotiation, presentation, and communication skills.
• Proficiency in CRM, pipeline management, sales forecasting, and opportunity management.
• Experience with Microsoft technologies and solutions, particularly Azure, Microsoft 365, Data & AI, Security, or Modern Work.
• Experience with multivendor technology solutions such as Microsoft, AWS, or Google Cloud is advantageous.

Nice to have

• Microsoft, AWS, Google Cloud, or other technology certifications.
• Experience with additional technology partners.

Culture & Benefits

• Comprehensive health and well-being support.
• Continuous learning and career development.
• Performance-based incentives and employee share participation.
• Flexible and hybrid work models.
• Participation in global projects.