Bilingual Sales Development Representative / Appointment Setter

Location: Remote, Mexico City, Mexico

Company

Supports a digital marketing company that helps service businesses strengthen their brands and generate leads.

What you will do

• Respond promptly to incoming leads and conduct outbound outreach.
• Qualify prospects by understanding their needs, interest, and fit for the services.
• Communicate service value and handle initial questions and objections in English and Spanish.
• Schedule qualified appointments and provide useful context to the sales team.
• Maintain accurate CRM records, including contact attempts, qualification details, and next steps.
• Follow up with unanswered prospects and missed appointments.

Requirements

• Fluency in English and Spanish with confidence conducting sales conversations in both languages.
• Experience in outbound sales, telesales, sales development, or appointment setting.
• A record of converting leads into qualified sales meetings.
• Strong listening, rapport-building, questioning, and objection-handling skills.
• Excellent organization and time management.
• Ability to work independently and take ownership of outreach and results.

Nice to have

• Experience with CRM systems and lead management tools.
• Experience selling digital marketing or other business services.
• Experience in sales environments where response time and consistent follow-up are essential.

Culture & Benefits

• Part-time remote work.
• Independent ownership of outreach and sales results.
• Focus on prompt lead response, consistent qualification, and timely follow-up.