Account Coordinator, Client Delivery

Location: United States; ability to travel within the U.S. and internationally, with up to 40% travel expected

Company

hirify.global supports client delivery through account and publications management, scientific delivery, commercial partnerships, and shared services.

What you will do

• Create and maintain integrated timelines, milestone logs, task trackers, risk registers, decision logs, and action logs for assigned client accounts and programs.
• Coordinate meetings, prepare materials, document decisions, track feedback, and manage follow-up actions.
• Track project progress, dependencies, capacity constraints, and risks using approved project-management systems and workflows.
• Prepare client-facing deliverables, status updates, dashboards, reports, and meeting documentation, reviewing materials for accuracy and quality.
• Coordinate handoffs and information flow among Client Delivery, Commercial, Scientific Delivery, clients, and external stakeholders.
• Use approved AI tools to improve productivity and workflows while reviewing outputs for accuracy, confidentiality, and compliance.

Requirements

• Bachelor’s degree in a relevant field such as communications or business.
• Strong organizational and time-management skills, with the ability to coordinate multiple priorities under tight deadlines.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to collaborate across account, scientific, commercial, and shared-service teams without relying on formal authority.
• Proficiency with project-management, collaboration, analytics, reporting, and productivity tools such as Egnyte, Zoom, and Microsoft Office.
• Ability to travel within the U.S. and internationally, with up to 40% travel expected.

Nice to have

• Internship or work experience in project coordination, client services, communications, healthcare, life sciences, or a related field.
• Familiarity with CRM tools such as Salesforce.
• Exposure to pharma or biotech workflows or terminology.

Culture & Benefits

• Work within the Client Delivery pillar and collaborate with account and publications management, delivery leads, Scientific Delivery, Commercial partners, and shared services.
• Contribute to business transformation and consistent, scalable ways of working.
• Support shared visibility, clear ownership, dependable handoffs, and disciplined execution across delivery teams.
• Use established processes, quality standards, and standardized workflows.