Client Delivery Manager

Location: NJ-Raritan, NJ-New Brunswick, NJ-Titusville, PA-Spring House, or PA-Malvern; hybrid with 1–2 days onsite

Salary: $80,000–$100,000 annually, or the hourly equivalent

Company

hirify.global provides consulting services and supports strategic enterprise accounts.

What you will do

• Support engagement, performance, retention, onboarding, transitions, and offboarding for approximately 90 consultants.
• Build trusted consultant relationships, monitor satisfaction, and identify retention, performance, engagement, and delivery risks.
• Conduct secondary interviews and assess communication, maturity, adaptability, judgment, problem-solving, and client-environment fit.
• Coordinate consultant check-ins, performance discussions, client feedback, reporting, presentations, and account administration.
• Maintain consultant assignments, engagement timelines, extensions, transitions, and account records.
• Partner with account leadership to understand client priorities, improve delivery outcomes, and identify opportunities to strengthen the client experience.

Requirements

• 1–4 years of experience in relationship management, client services, recruiting, consulting, business operations, project coordination, or a related field.
• Strong interpersonal, written, and verbal communication skills with the ability to build rapport across different backgrounds and seniority levels.
• Strong organization, attention to detail, critical thinking, problem-solving, and ability to manage competing priorities.
• Ability to assess information, identify patterns, ask thoughtful questions, and make balanced recommendations in ambiguous situations.
• Proficiency in Microsoft PowerPoint and Excel for presentations, data organization, and reporting.
• Professional maturity, discretion, and ability to receive and apply constructive feedback.

Nice to have

• Experience in a complex enterprise or professional services environment.

Culture & Benefits

• Medical, dental, and vision healthcare coverage.
• Disability and group term life insurance.
• Health and flexible spending accounts.
• Utilization bonus and 401(k) with company match.
• Flexible time off and parental leave for salaried employees.
• Flexible work arrangements and a focus on a diverse, connected work environment.