Commercial Process Manager (Salesforce)

Location: Madrid, Spain; hybrid work with 8 office days per month. Other locations include Milan and Barcelona.

Company

hirify.global provides information services and technology-enabled solutions for professionals in finance, tax and accounting, risk and compliance, health, and legal sectors.

What you will do

• Assess current commercial processes, data, and systems across business divisions.
• Define and standardise target-state processes and commercial data structures, including account, opportunity, and forecast hierarchies.
• Clarify systems of record, data ownership, handoffs, and business rules.
• Translate business needs into functional requirements, user stories, acceptance criteria, and implementation-ready documentation.
• Facilitate process design and decision-making across Revenue Operations, Sales, Marketing, Customer Success, Technology, and external delivery partners.
• Support solution design, data migration, testing, UAT, cutover, and transition to users.

Requirements

• 5–10 years of experience in Revenue Operations, Commercial Operations, Business Analysis, CRM transformation, or sales technology.
• Experience designing commercial processes and data structures in complex, multi-business environments.
• Practical experience with Salesforce or a comparable CRM platform; Salesforce experience is strongly preferred.
• Good understanding of account, contact, opportunity, pipeline, forecast, and ownership data.
• Ability to translate business requirements into functional designs that Technology teams can implement.
• Experience working with distributed stakeholders and external delivery partners, supported by strong analytical, facilitation, and documentation skills.

Nice to have

• Experience in post-merger integration, commercial transformation, or enterprise CRM programmes.
• Experience with data migration, master data, data quality, or system integration.
• Consulting, systems integration, or technology-enabled transformation experience.
• Experience in an international B2B environment.
• Salesforce certifications.

Culture & Benefits

• Hybrid workplace model with regular office attendance.
• Cross-functional collaboration with business, Technology, Revenue Operations, and external partners.
• Focus on improving process efficiency, user experience, data quality, adoption, and compliance.
• Equal employment consideration in accordance with local regulations.

Hiring process

• Interviews assess individual skills, experience, and communication style without AI tools or external prompts.
• Interviews may include in-person participation at a hirify.global office.